November 25, 2009

New FTC Rule Requires Bloggers and Twitterers to Disclose Information on Product Reviews

Members and readers of social networking sites are adept at sniffing out deliberate attempts to manipulate their thinking, especially when the merits of a product are being reviewed. Members who shill for a particular product or company—particularly members who are posting for the first time—are quickly called out and these social media communities are very good about self-enforcing membership protocols. Starting on December 1, 2009, they are going to get some help from the Federal Trade Commission. Bloggers, twitterers, forum members and others who write product reviews will be required to disclose payment or the fact that they received free merchandise for the items they review.

The new guidelines are an extension of the FTC’s 1980 guide regarding the use of endorsements and testimonials in advertising. The new regulations have drawn mixed reviews from bloggers and other social media writers. Some say it will add credibility to what they do, identify them as serious writers and establish professional standards. This is especially relevant in the fashion blogging community where some bloggers referred to derisively as “cloggers” use their sites or forums as a means of soliciting free samples or gaining invitations to exclusive fashion industry events.

“Cloggers will tweet about how they’d just love a free garment or accessory directly to a brand’s Twitter account,” one supporter of the new rules said. “They brazenly insist on tons of samples even though they haven’t been blogging long enough to build up any sort of readership.”

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August 19, 2009

Google, Apple and Microsoft Top Three Brands in Social Media

Branding consultancy giant Interbrand released its 2009 list of the best 100 global brands recently. Sysomos, a social media monitoring and analytics firm, looked at Interbrand’s data from the perspective of the top 20 brands’ social media presence on blogs, forums and news sites. This led to some intriguing differences in positioning. For example, Google, which placed seventh on the Top 100 Brands list, ranked first in social media mentions. Coca-Cola, the top brand on the Interbrand list, slipped to eleventh on the Sysomos list.

The Interbrand list put Coca-Cola, IBM and Microsoft as the top three in their list, while Sysomos’ top three included Google, Apple and Microsoft. Sysomos found that the fastest-growing brand this fall was Gillette from a social media standpoint. Sysomos determined that most of the mentions that drove the results for Gillette arose from the marketing campaign for its new Fusion razors. Curiously, 13 of Sysomos’ top 20 brands saw their social media mentions drop over the last two months with BMW down 31%, Honda -25%, and Toyota -24% as the steepest declines. Google registered a 13.45 drop for the same period.

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June 2, 2009

Your Social Media Profiles ARE Your Brand Name!

With the explosion in popularity that social media and social networking sites like facebook, twitter, youtube, videojug, and linkedin have recently enjoyed, many attorneys are faced with the question of whether or not to invest the time and money involved in creating and maintaining profiles on these sites. Can tweeting 30 times a day and having hundreds of followers to your profile increase the number of great cases you get? Will it cause your phone to ring more often?

The answer, in most instances, is a resounding ‘no’, but that does not mean that these sites don’t serve a purpose. The real value of these types of sites becomes obvious when you view your name (and your law firm’s name) as a trademarked brand name. A brand name that like any other in the business world, needs to be protected.

While it is true that you don’t have to devote large resources to social media sites, you do have to protect your brand name and trademarks by registering or ‘claiming’ your profiles. Almost all of the profiles that you create on the most popular of social networking sites are free. It just takes time and a valid email address. By taking the time to create profiles for yourself and your firm, you successfully claim your virtual identity online preventing brand and trademark abuse while contributing to your legal Internet marketing efforts.

Another variable here is the potential that some of these social networking sites have for exploding in popularity. Let’s not forget the story of facebook.com, a social networking site that started very small. Originally the site was intended to be a networking tool for Harvard students. As it’s popularity increased, other colleges and high school were allowed to join its ranks as well. It wasn’t until late 2006 that the site actually opened its membership to non-students. Today the site has more than 200 million active profiles. Who knows which social networking site will enjoy similar success? By claiming as many of these profiles as possible you insure that you are well positioned to take advantage of future success.

Additionally, and this is actually the most important factor from an SEO standpoint, social media sites can rank very highly in the search engines, especially for people’s names. If you’ve ever done a search for an individual you know that very often the first page of results can be dominated by myspace, facebook, youtube, and linkedIN profiles. The pages where the profiles are listed can also have very high page ranks, offering valuable links back to your firm’s website.

The most attractive part of this plan of action is that it costs virtually nothing. Any intern or office administrator can log into these sites and create profiles for your firm. The potential benefits far outweigh the time invested, and protecting your brand name on a prime domain can reap substantial benefits to you and your firm’s online identity.

May 29, 2009

Tweetlaw.com – Twitter for Legal Professionals

From the people who brought you the social networking sensation twitter.com, comes tweetlaw.com, a Twitter application designed specifically for legal professionals. Why tweetlaw? The webpage explains it like this:

“We believe that sometimes, labels are necessary. So many careers and specialties fall under the legal profession, and we want to give you the opportunity to stand out in your field.”

The site was launched on April 1st, 2009 and as of the writing of this article on May 10th, 2009 has 389 legal professionals tweeting.

Signing up for an account on tweetlaw.com is easy. You login by using your twitter.com username and password. You are then able to make a custom tweetlaw.com profile. Unlike twitter, your tweetlaw.com profile can be as long as you want it to be (twitter limits it to 140 characters). Creating your profile also allows you to specify several URLs to associate with your profile, one for your “personal” site, another for your ‘work” site. You can also add information like your mailing address, phone number, email address, and a bio about who you are and what you do.

Tweetlaw.com also allows you to specify up to 4 “categories” that describe what you do. Currently the site features 40 categories to choose from including: Blawgers, Law Students, Litigators, Paralegals, Family Lawyers, Small Law Firms and Big Law Firms to name a few. These categories feature members tweeting about relevant subject matter.

Like twitter, tweetlaw.com can serve a purpose for attorneys who are looking to effectively market themselves online. A large online legal network is a useful tool when gauging the temperament of lawyers nationwide. It is also very useful for bouncing marketing ideas off of your peers who might otherwise be unavailable, or unwilling, to help you. Rebroadcasting your blog stories on twitter can also increase readership and get your articles read by more individuals, who may decide to link those articles to their own blogs/ tweets (if they are any good).

Since the site is relatively new, the indexing of this information on search engines could take some time, but it is always good to have incoming links from reputable, popular locations on the internet, and tweetlaw.com seems to be destined to be just that.